{"id":49644,"date":"2026-01-09T09:06:44","date_gmt":"2026-01-09T08:06:44","guid":{"rendered":"http:\/\/pulskasvakodnevnica.com\/?p=49644"},"modified":"2026-01-09T09:06:45","modified_gmt":"2026-01-09T08:06:45","slug":"frost-sullivan-proglasio-infobip-globalnim-liderom-prema-izvjescu-cpaas-radar","status":"publish","type":"post","link":"http:\/\/pulskasvakodnevnica.com\/index.php\/2026\/01\/09\/frost-sullivan-proglasio-infobip-globalnim-liderom-prema-izvjescu-cpaas-radar\/","title":{"rendered":"Frost & Sullivan proglasio Infobip globalnim liderom prema izvje\u0161\u0107u CPaaS Radar"},"content":{"rendered":"\n

Poznata analiti\u010dka ku\u0107a prepoznala je Infobip kao predvodnika u rastu, inovacijama i kvaliteti korisni\u010dkog iskustva u CPaaS segmentu<\/em><\/p>\n\n\n\n

Vodnjan, 8. sije\u010dnja 2026.<\/strong> \u2013 Globalna cloud komunikacijska platforma Infobip<\/a> prepoznata je kao lider u rastu i inovacijama u izvje\u0161\u0107u Frost Radar\u2122: Communications Platform as a Service (CPaaS)<\/em>, analiti\u010dke ku\u0107e Frost & Sullivan. Infobip se posebno isti\u010de time \u0161to omogu\u0107ava orkestraciju slo\u017eenih, vi\u0161ekanalnih korisni\u010dkih putovanja s jedne platforme, a njegov tehnolo\u0161ki sustav oboga\u0107en AI alatima uklju\u010duje chatbotove pokretane generativnom umjetnom inteligencijom (GenAI), automatizaciju korisni\u010dkih putovanja i personalizaciju u stvarnom vremenu.<\/p>\n\n\n\n

Evaluacija Frost & Sullivana temeljila se na kriterijima poput inovacija, utjecaja na korisnike i tr\u017ei\u0161nog vodstva. Infobip je ostvario visoke rezultate u inovacijama proizvoda, a \u0161irenjem na podru\u010dja konverzacijske umjetne inteligencije, provjere identiteta i rje\u0161enja za kontaktne centre omogu\u0107io je tvrtkama da lak\u0161e upravljaju slo\u017eenom komunikacijom s korisnicima. Platforma tako dose\u017ee vi\u0161e od sedam milijardi mobilnih ure\u0111aja na \u0161est kontinenata kroz vi\u0161e od deset tisu\u0107a veza, \u0161to Infobip \u010dini jedinstvenim na tr\u017ei\u0161tu.<\/p>\n\n\n\n

Analiti\u010dka ku\u0107a Frost & Sullivan istaknula je i Infobipovu sposobnost pru\u017eanja vrhunskih korisni\u010dkih iskustava putem vlastite tehnolo\u0161ke platforme koja podr\u017eava tvrtke u svim fazama korisni\u010dkog putovanja. Uz to, Infobip poti\u010de inovacije u mre\u017enim API-jima nude\u0107i funkcionalnosti poput detekcije zamjene SIM kartice, verifikacije broja i lokacije ure\u0111aja kako bi omogu\u0107io sprje\u010davanje prijevara, sigurne autentifikacije i personaliziranih korisni\u010dkih iskustva. Zbog toga je prvi hrvatski jednorog dobio i priznanje Frost & Sullivan 2025 Customer Value Leadership Recognition<\/em><\/a> za izvrsnost u podru\u010dju mre\u017enih API-ja.<\/p>\n\n\n\n

Kombiniranjem SMS Messaging Huba i RCS poruka s \u010dvrstom povezano\u0161\u0107u s mobilnim operatorima i developerskom zajednicom, Infobipova CPaaS rje\u0161enja telekom operatorima omogu\u0107uju u\u010dinkovitije ostvarivanje prihoda od CPaaS-a. Frost & Sullivan prepoznaje da ovaj integrirani pristup, zajedno sa strate\u0161kim partnerstvima, \u010dini Infobip preferiranim izborom za pionirska rje\u0161enja u podru\u010dju mre\u017enih API-ja.<\/p>\n\n\n\n

\u201eOvo priznanje Frost & Sullivana potvr\u0111uje na\u0161u viziju stvaranja jedinstvene platforme koja tvrtkama olak\u0161ava komunikaciju s korisnicima \u0161irom svijeta. Na\u0161 rast proizlazi iz oslu\u0161kivanja potreba tr\u017ei\u0161ta i razvoja pouzdanih, inovativnih rje\u0161enja koja poma\u017eu brendovima povezivanje s njihovim korisnicima na smislen na\u010din, putem svakog kanala<\/em>\u201c, izjavio je Kre\u0161o \u017dmak, potpredsjednik za razvoj proizvoda u Infobipu<\/strong>.<\/p>\n\n\n\n

Elka Popova, potpredsjednica za Connected Work u Frost & Sullivanu<\/strong>, dodala je: \u201eInfobip se istaknuo kao predvodnik na CPaaS tr\u017ei\u0161tu, koriste\u0107i svoje stru\u010dno znanje, vode\u0107a tehnolo\u0161ka rje\u0161enja i sna\u017ene odnose s pru\u017eateljima komunikacijskih usluga. Fokusiranjem na pouzdane, interaktivne i vi\u0161ekanalne interakcije, Infobip oblikuje krajolik digitalnih komunikacija.\u201c<\/em><\/p>\n\n\n\n

Cjelovita analiza i tr\u017ei\u0161ni uvidi Frost & Sullivana, dostupni su u izvje\u0161\u0107u<\/a>.<\/p>\n\n\n\n

P.S.<\/p>\n","protected":false},"excerpt":{"rendered":"

Poznata analiti\u010dka ku\u0107a prepoznala je Infobip kao predvodnika u rastu, inovacijama i kvaliteti korisni\u010dkog iskustva u CPaaS segmentu Vodnjan, 8.<\/p>\n","protected":false},"author":1,"featured_media":49645,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"footnotes":""},"categories":[84,1],"tags":[293,355],"yoast_head":"\nFrost & Sullivan proglasio Infobip globalnim liderom prema izvje\u0161\u0107u CPaaS Radar - Pulska Svakodnevnica<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/pulskasvakodnevnica.com\/index.php\/2026\/01\/09\/frost-sullivan-proglasio-infobip-globalnim-liderom-prema-izvjescu-cpaas-radar\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frost & Sullivan proglasio Infobip globalnim liderom prema izvje\u0161\u0107u CPaaS Radar - 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